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Made Salon Guide

 

01992570177 [email protected]

 

SALON GUIDE :

At Made Salon we want ensure that all clients experience a professional service in a friendly and relaxed atmosphere. To achieve this we would ask all our clientele to keep in mind the following.

TREATMENTS

BOOKING FEES:

Booking fees are required for selected treatments – these can be made over the phone  01992570177 on booking or in salon.

Booking fees are strictly non refundable if cancelled or no show – if given 48-72 hours notice we can move the appointment over once.

Any exceptions to the above are at the manager’s discretion, and an email should be sent to [email protected]

(Bank holidays & group bookings)

50% Booking fee is required upon booking.

SUN BED COURSES

•All sunbed courses expire 6 months from day of purchase. Once expired we cannot refund nor return minutes.

•sunbed courses are not to be shared between clients.

•Sunbeds are over 18 only – photo ID is required  if you look under the age of 25 –

•There are no exceptions so please come prepared otherwise unfortunately we will have to turn you away.

•We only accept the following forms of ID

• Provisional Driving Licence / Driving Licence

• Passport

APPOINTMENTS

Please arrive on time for your hair or beauty treatment. Turning up late will shorten your treatment time – Please bear in mind that if you are late, your treatment / will end on the scheduled time so the next client isn’t delayed. We hold 15 minutes for all appointments – arriving to a treatment after that time will result in the appointment being cancelled and you will need to reschedule.

UNDER 16’S

We request that clients under 16 are accompanied by an adult, and Parents / Guardians sign their consultation forms. Please note not all treatments are available for under 16’s.

AESTHETIC CLINIC

All treatments are over 18 only – photo ID is mandatory There are no exceptions so please come prepared otherwise unfortunately we will have to turn you away.

•We only accept the following forms of ID

• Provisional Driving Licence / Driving Licence

• Passport

PATCH TESTS

Patch Tests are required 48 hours prior to any SPMU , HAIR, TINT or EYELASH TREATMENTS

Patch tests are mandatory to these appointments under no circumstance will a client be allowed to have one of the above treatments carried out without having a patch test. Product ingredients may change and we may request clients to have another patch test

For the health and safety of the salon we regret to inform you that children cannot be left unattended reception on their own whilst clients have a sun bed or treatment – no children are to attend any beauty treatments in the therapy or clinic rooms.

Please do not ask staff to keep an eye on your children as we will have to politely decline. Our staff cannot be responsible for your children whilst working in a busy salon.

PARKING

We have spaces located at the front of the salon for – (FREE – 1 hours stay )

There is also a pay and display car park located behind the salon ( Through the alley )

GIFT VOUCHERS

Gift Vouchers are available for treatments and products.

BOOKING FEES

Occasionally at we may ask for a deposit on any of our services.

We reserve the right to change policies whenever required.

For any queries / questions or complaints please call us on:  01992 570177

Thankyou for reading we look forward to having you in salon.

 

 

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